RETURN POLICY

We hope you love your purchase, but if you need to make a return, we’re happy to help.

Returns are accepted within 5 days of delivery for items that are unworn, unused, and in their original packaging. All returns are subject to inspection and must be in resellable condition.

Once your return is received and approved, your refund will be issued to the original payment method, minus a 15% restocking fee.
This fee helps cover the care and time our team invests in re-sizing, polishing, packaging, and shipping each order.

Please note that custom designs are not be eligible for return.

If you’d like to initiate a return, please contact customs@deepriverjewelry.com within 5 days of receiving your order.